Senior Service Now Developer @ HCLTech

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Senior Service Now Developer

HCLTech
6 - 10 years
Hyderabad
6 months ago
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Job Description

Location- Chennai, Bangalore, Hyderabad, Pune, Noida.

Must-Have:

6 years dedicated Service Now CSM experience

Hands-on with:

Case Management

Customer portals

SLAs, Entitlements

Knowledge base setup

Playbooks / Advanced Work Assignment

Strong with ServiceNow design principles - must be able to justify design decisions

Worked on end-to-end implementations (not just enhancements or support)

Can explain CSM flows and architecture, not just mention tools

Good understanding of integrations (REST/SOAP) in context of CSM

Clear communication: must be able to articulate why and how, not just what

Soft Skill Filters:

Strong problem-solving and stakeholder communication skills

Able to handle client-facing discussions independently

Preferred:

Certified System Administrator (CSA) mandatory

Certified Application Developer (CAD) preferred

CSM certification mandatory

Job Classification

Industry: Recruitment / Staffing
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Incident Management
Employement Type: Full time

Contact Details:

Company: HCLTech
Location(s): Hyderabad

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Keyskills: Servicenow CSM FSM

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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HCLTech

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and...

Senior Service Now Developer @ HCLTech

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