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SAP- Service Delivery Manager @ Capgemini

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 SAP- Service Delivery Manager

Job Description

Your Role
Key Responsibilities
  • Techno-functional expertise in SAP, ERP, Oracle, or custom software
  • Issue, risk, and dependency management with proactive mitigation strategies
  • Project leadership and business case advocacy
  • Execution of high-value business solutions, including:
    • Program planning and deployment
    • Budget and P&L management
    • Risk and operations transformation
    • Systems integration and software development
  • Agile and Scrum methodology expertise
  • Leading multiple Scrum teams with strong communication and leadership
  • Quality assurance through process rigor and controls
  • Driving automation and transformation initiatives
  • Mentoring team members in technology and delivery
  • Fostering team cohesion and shared direction
  • Staying updated with trends and articulating technology perspectives
  • Strong time management, flexibility, and creativity
  • Proven success in application management and development
  • Willingness to travel to client/project sites
Your Profile
  • Experience:9-15 years total, with at least 3 years in a similar role
  • Core Skill:Techno-functional expertise in SAP/ERP/Oracle/Custom Software
  • Certifications:Scrum Master (required), PMP (preferred)
  • Methodologies:Agile & Scrum
  • Tools:MS Project, Excel, PowerPoint, JIRA, ServiceNow
  • Strengths:Leadership, risk & budget management, mentoring, process improvement
  • Soft Skills:Detail-oriented, problem-solver, flexible, strong communicator
  • Mobility:Willing to travel to client/project sites

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: IT Project Manager
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Mumbai

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Keyskills:   erp sap scrum agile jira project management oracle ms project program management process improvement training program planning monitoring and evaluation pmp servicenow service delivery service delivery management capacity building

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Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 5...