Network/infra Engineer (contract for 5 Month
- H&R Block
- 0 - 1 yrs
- Pune
- 7 years ago
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Desired Candidate Profile
JOB DUTIESEngineering and deployment planning of infrastructure systems for IT and business customers. Contribute to the proactive identification of automation opportunities in workflow, electronic information availability, and new systems management tools.
Proactively engage as the Tier 2 escalation point to satisfy requests for new applications or functionality or resolve system, software or hardware deficiencies in existing systems. These actions may include performing technical research, presenting a corrective plan of action, interface with vendors for additional analysis, or executing a system recovery in the case of failure.
Provide timely and consistent communication on overall systems status and operational issues as required by support and customer groups.
Assure quality workmanship is performed by utilizing industry best practices and following H&R Block corporate standards and guidelines.
Participate in efforts the implementation of proactive fault detection and capacity monitoring systems. Assist in configuration reviews to assure these systems quickly and accurately detect and mitigate incidents/problems through proper testing and maintenance. (i.e., CPU, Disk, Memory utilizing H&R Block corporate systems and standards.)
As situations warrant, may be a participant in matrix teams for project activities.
Assure optimum systems performance by implementing and following sound system tuning practices, swift fault isolation and rigorous problem resolution management.
Provide input to the planning, development and execution of backup and recovery services. Execute the duties that provide these services as required.
Provide efficient and effective project assistance to the internal and external H&R Block user community as assigned. Provide input that assists in identifying hardware and software requirements, alternatives, implementation of solutions, and expanded use of network systems.
Apply approved procedures and industry best practices on performance, confidentiality, integrity, and availability of applicable systems or solutions to deployed systems.
Participate in the maintenance of security, contingency and system documentation of systems including diagrams, schema logical and physical layouts.
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Keyskills: Hardware System Software Problem Resolution IT Infrastructure Networking network engineer
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₹ 50,000 - 2,00,000 P.A
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