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Customer Experience Associate II @ Conduent

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 Customer Experience Associate II

Job Description

Role & responsibilities

  • 1-2 years of experience who are interested in Voice Process (Inbound calls)
  • Education Qualification Min. Graduate
  • Good English verbal and written skills required.
  • Preferred candidates willing to work with International BPO Industry
  • Interact with customers.
  • Identify and escalate issues to supervisors.
  • Respond to customer's issues on TAT.
  • Willing to work in night shifts (US time zones)

Preferred candidate profile


* Preffered candidates with calling background.

* Candidates willing to work in night shifts.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Conduent
Location(s): Visakhapatnam

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Keyskills:   Calls Inbound Voice Process Customer Service Telesales Telecalling Outbound Calling

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Conduent

Conduent €“ a $6 billion company that supports the world€™s largest brands €“ offers a stable environment, solid benefits, and startup attitude that lets you map your own future. Here you€™ll be a hero to people around the world when they need one the most. Conduent is proud to of...