Serve as the team coach, providing guidance, and operational leadership. Drive performance and foster service excellence across the payroll function.
Review and approve payrolls after detailed validation, adjustments, and compliance checks performed by the payroll advisors.
Ensure timely and accurate sign-off of pay runs in alignment with global payroll calendars.
Manage and support Incident Management/RCA and employee Query Handling via My Kyndryl. Support cross-functional collaboration to resolve escalations and drive consistency.
Communicate regularly with Tier 1, Tier 2, and Service Center Leads to ensure alignment of payroll practices.
Ensure adherence to all internal controls, data privacy regulations, and statutory payroll requirements.
Support internal and external audits by preparing and providing accurate documentation, reports, and detailed explanations related to payroll processes and controls.
Lead and contribute to payroll transformation and simplification initiatives, with a focus on automation and process efficiency (e.g., macros, RPA tools, streamlined validations).
Work with third-party payroll vendors to ensure service quality and adherence to SLAs.
Preferred candidate profile
Minimum 12- 15 years of hands-on experience in managing global payroll of countries such as China.
Hands-on experience with payroll systems, platforms like ADP.
Practical approach to payroll validation.
Hands-on experience in MS Excel including macros.
Experience in team leadership, coaching, providing guidance, and operational management is required.
Extensive knowledge of regulatory compliance of countries such as China and APAC countries.
High degree of professionalism and ability to communicate with various levels of management
Good understanding of employment law, regulatory and legal compliance to meet country specific requirements
Good problem-solving and analytical skills, sensitive to privacy and data management rules and detail orientated
Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Finance & AccountingRole Category: Payroll & TransactionsRole: Payroll ManagerEmployement Type: Full time