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Cybersecurity Operations Analyst Cybersecurity Operations Analyst @ Zensar

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 Cybersecurity Operations Analyst Cybersecurity Operations Analyst

Job Description

 
1. Security Event Monitoring & Incident Handling
o Monitor real-time alerts via Microsoft 365 Defender, Microsoft Sentinel, Cybereason, and Zscaler.
o Perform first- and second-level triage, document incidents, and support resolution.
o Work with managed service providers (MSPs) or third-party security providers as needed.
2. Microsoft Secure Score & Compliance
o Track and improve Microsoft Secure Score across Office 365 and Azure tenants.
o Implement security best practices and remediate configuration gaps.
o Maintain compliance with South African regulations (e.g., POPIA) and ISO 27001 controls.
3. Vulnerability Management
o Use Rapid7, Qualys, or Microsoft TVM to scan and report vulnerabilities.
o Collaborate with infrastructure and application teams to manage risk-based remediation.
4. Endpoint & Cloud Security Operations
o Support Defender for Endpoint, Defender for Cloud Apps, Zscaler, and Cybereason.
o Investigate suspicious user and system activity across endpoint, identity, and cloud layers.
o Monitor Azure and Microsoft 365 security baselines via Lacework or Defender for Cloud.
5. Security SOPs & Playbooks
o Maintain operational procedures and contribute to playbooks for incident response.
o Support internal and external audit processes with evidence and technical documentation.
Qualifications Required (South African Market Alignment):
Essential:
o National Diploma or Bachelor s Degree in Information Technology, Cybersecurity, or related field
o 3 5 years experience in a technical cybersecurity, security analyst, or SOC role
o Proven experience using Microsoft 365 Defender portal ( https://security.microsoft.com )
Advantageous:
o Microsoft SC-200: Security Operations Analyst Associate
o Microsoft AZ-500: Azure Security Engineer
o CompTIA Security+ / CySA+ / CEH
o ISO 27001 Implementer or Auditor
o Understanding of POPIA, NIST CSF, MITRE ATT&CK
Core Skills & Competencies:
Technical Skills Behavioural Competencies Microsoft 365 Defender portal fluency Strong attention to detail Sentinel SIEM/SOAR alert triage Analytical and investigative thinking Secure Score remediation M365 and Azure Problem-solving mindset Rapid7 / Qualys / Microsoft TVM vulnerability scans Proactive and self-driven Zscaler / Cybereason / Lacework administration Ability to work under pressure Basic scripting (PowerShell, KQL) Effective communication (verbal & written) Endpoint, identity, and cloud workload protection Collaborative and team-oriented

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Kolkata

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Keyskills:   remediation External audit Analytical ISO 27001 microsoft Security operations Operations Information technology Monitoring Technical documentation

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Zensar

Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...