Customer Support Associate @ Tech Mahindra

Job Description

Job description   Mega Walk-In Drive @ Tech Mahindra Aiorli, Navi Mumbai     5 days Working: 2 days rotational shifts and off: Mumbai Location: Work from office     Fresher can Apply, Graduation is Mandatory     **Smooth interview process, Immediate joiners required.**     Salary Range : 17900/- to 19700/- (Per month in hand)   Total CTC: 2.42,600 LPA to 2,66,750 LPA   Shift Timings Range : 8am to 8pm ( females), 8am to 11 pm( Male)       Key Responsibilities:  
1. Handle inbound and outbound customer calls professionally.
2. Address and resolve customer queries, issues, and concerns with empathy and accuracy.
3. Provide product/service information and support.
4. Maintain detailed records of customer interactions.
5. Work effectively in a fast-paced, rotational shift environment.
  Skills and Qualifications:  
1. Excellent verbal communication skills in English 
2. Strong problem-solving and active listening skills.
3. Ability to work flexible shifts, including weekends and holidays.
4. A customer-centric attitude and willingness to go the extra mile.
  Why Join Us   Competitive salary and incentives.   A positive, supportive work environment.   Growth and learning opportunities.   If you have a passion for delivering excellent customer service and thrive in a dynamic setting, reach the below mentioned Address on time   Immediate joiners Preferred   Contact us immediately at   Priya Poona @ hidden_mobile or whatsapp your resume on the same number   Nitin Rajput @ hidden_mobile or whatsapp your resume on the same number   Please walk-in at the location mentioned below:   Tech Mahindra Ltd. NB902, 9th floor empire tower, cloud city, reliable teach park, Thane Belapur road, Aiorli  

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Keyskills:   telecalling voice process bpo voice customer service bpo inbound calls