Hotel Manager
- OYO
- 0 years
- Bhubaneswar
- 5 months ago
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Job Description
Job Title: Hotel Operations Associate OYO.
About OYO
OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services. We operate in 35+ countries with 157K+ storefronts, bringing affordable, trusted, and easy-to-book stays to millions of customers.
Location: Multiple Locations
Role Type: On-site, 6 days a week.
What You Will Do
- Lead the hotel team to ensure smooth operations and seamless guest check-in & stay experience.
- Identify training needs and conduct regular staff training sessions
- Manage shifts, staff rostering, and daily team stand-ups
- Ensure adherence to company SOPs and compliance policies
- Drive revenue by ensuring room availability and increasing booking conversions
- Enhance guest experience and resolve escalations through stakeholder management
- Conduct surprise audits (Quality/Revenue) and submit reports with resolutions
- Ensure adoption of Daybook for operations management
Key Performance Indicators
- Customer Experience & NPS
- Hotel Revenue / VAS / Contribution Margin
Required Skills
- Excellent communication & interpersonal skills
- Strong command over English and regional language
- Proficiency in hotel management software and computer applications
- Knowledge of industry standards, best practices & safety regulations
Who Can Apply
- Only freshers (no prior PF or UAN number)
- Any graduate especially in Hotel Management preferred.
How to Apply:
INTERESTED CANDIDATES CALL OR TEXT DIRECTLY ON 9051395*** or mail your cv at ar************e@oy*****s.com.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Food, Beverage & HospitalityRole Category: Front Office & Guest ServicesRole: Hotel / General ManagerEmployement Type: ContractContact Details:
Company: OYOLocation(s): Bhubaneswar
Keyskills: Graduate Hotel Contracting Hospitality Management Hotel Management Bhm Hotel Operations Guest Relationship Management Hotel Sales Hotel Booking IHM
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