Business Manager || IndiaMart - Bangalore
- IndiaMART
- 3 - 8 years
- Bengaluru
- 6 months ago
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Job Description
Roles & Responsibilities -
- Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals.
- Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.
- Build and nurture strong, professional relationships with clients to drive long-term engagement.
- Hire, train, and retain team members by formulating development plans and addressing their training needs.
- Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.
- Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.
- Conduct 2, 3 in-person client meetings daily to strengthen relationships and drive business outcomes.
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: IndiaMARTLocation(s): Bengaluru
Keyskills: Client Servicing Strategic Account Management Team Management Upsell Key Client Management Team Handling Cross Selling Client Relationship Management Key Account Management Customer Satisfaction Renewals B2B Sales Retention Churn Client Retention Farming
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IndiaMART
IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...
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