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Business Manager_Tele Sales @ IndiaMART

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 Business Manager_Tele Sales

Job Description

We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management.


Job Responsibilities:

  • The position holder will be managing a team of 20-30 individuals.
  • Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients.
  • Build and manage productive, professional relationships with clients.
  • Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.
  • Ensure prompt resolution of client complaints.
  • Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures.
  • Daily 08-10 meaningful telephone/video calls with client.

Key Skills:


  • Client handling and application of Tele-sales techniques
  • Quick thinking and problem-solving
  • Verbal communication with active listening
  • Vision and foresight to create new opportunities for customers.
  • Team Management & Interpersonal skills
  • Data Interpretation & Reports Management

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Enterprise & B2B Sales - Other
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Noida, Gurugram

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Keyskills:   Client Servicing Team Management Upsell Cross Selling Telesales Client Retention Inside Sales Renewals Retention Client Relationship Price Negotiation Objection Handling

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...