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Inbound Sales and Customer Service @ ZS

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 Inbound Sales and Customer Service

Job Description

    As an Inbound Sales and Customer Service Representative at our Bangalore location, you will play a crucial role in providing exceptional customer service and driving sales growth. Your responsibilities will include responding to inbound customer inquiries, resolving issues, and identifying opportunities for upselling and cross-selling. Your dedication to maintaining a high level of product knowledge and effectively resolving customer complaints will contribute to our overall success. You will be expected to handle customer inquiries through various channels such as phone, email, and chat while ensuring excellent service delivery. By leveraging your sales skills, you will actively promote our products and services to customers, thereby contributing to sales growth. Additionally, your ability to analyze sales and customer service data will enable you to identify areas for improvement and enhance our overall performance. To excel in this role, you should possess strong communication and interpersonal skills, along with a proactive approach to problem-solving. Previous experience in customer service and sales, ideally in a call center or retail setting, will be beneficial. A high school diploma or equivalent is required, with some college or university education being advantageous. We offer a competitive salary with bonus and commission opportunities, along with a comprehensive benefits package that includes health insurance, dental, and vision coverage. You can also look forward to career development opportunities, recognition for your achievements, and a vibrant work environment where you will collaborate with a supportive team. If you are a motivated individual with a passion for sales and customer service, we invite you to apply for this full-time position. Your commitment to providing exceptional service and driving sales growth will be valued in our dynamic and rewarding work environment. Weekend availability is required for this role, and the work location is in person.,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Inbound Sales and Customer Service

Contact Details:

Company: The Betel Leaf Co
Location(s): All India

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Keyskills:   Interpersonal skills Customer service Analytical skills Teamwork

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