Call Center Customer Service Representative
- Epicenter Technologies
- 1 to 5 Yrs
- All India
- 5 months ago
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Job Description
- You will be working as a Call Center Customer Service Representative in the Mumbai Metropolitan Region on a full-time on-site basis. Your primary responsibilities will include addressing customer inquiries, providing support, and ensuring high levels of customer satisfaction. You will be expected to handle customer concerns, resolve issues, and enhance the overall customer experience through effective communication and problem-solving skills. To excel in this role, you should possess strong customer service, customer support, and interpersonal skills. Your ability to maintain high levels of customer satisfaction and experience will be crucial in delivering exceptional service. Proficiency in using customer service software and tools is essential to effectively manage customer interactions and follow up to ensure prompt resolutions. The ideal candidate for this position should have a high school diploma or equivalent, with a college degree being preferred. Previous experience in a call center or customer service role would be advantageous. You should be capable of working efficiently in a fast-paced environment, demonstrating agility and a commitment to delivering impactful results for our clients.,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Call Center Customer Service RepresentativeContact Details:
Company: EpicenterLocation(s): All India+ View Contact
Keyskills: Customer Service Representatives Customer Service Customer Support Interpersonal skills
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Epicenter Technologies
We at Epicenter are one of India's Leading Customer Contact Centre’s providing Voice and Non Voice Services in the areas of Collections, Sales and Customer ServiceCompany URL: www.epicentertechnology.comJob Location: Bhayander West
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