Looking For Telecom test Lead - Pan India
- Tech Mahindra
- 4 - 9 years
- Hyderabad
- 4 months ago
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Job Description
Amdocs BSS Application Knowledge:
- Hands-on experience with key Amdocs BSS applications, including:
- CRM, OMS, EPC, AR & Collections, CM, ASRM, TC, Mediation, APRM, Billing, and AmDD, etc.
- Strong understanding of end-to-end business processes within the Amdocs BSS suite.
Technical Expertise:
- Skilled in issue investigation and root cause analysis using UNIX/Linux logs and Amdocs database data models.
- Well-versed in inter-application interactions within the Amdocs ecosystem, particularly involving data flows and API transactions across modules.
Tool and Process Expertise:
- Proficient in using JIRA for issue tracking, including raising, updating, and managing tickets.
- Experienced in triaging issues in collaboration with the clients development partners.
- Knowledgeable in documenting Root Cause Analysis (RCA) and identifying areas for process or system improvements.
Responsibilities:
- Assist in triaging Amdocs BSS applications such as CRM, OMS, TC, Billing, AR, and CM.
- Review issues and provide investigation results to the project team to ensure completeness.
- Participate in triage meetings and provide relevant inputs for open issues.
- Proactively communicate with stakeholders to facilitate issue closure.
- Identify and raise risks for critical items that may impact testing timelines.
- Engage in root cause analysis and provide insights for continuous improvement.
- Provide regular updates to the project team regarding issue status, ensuring timely and quality delivery.
- Create supporting documentation and a knowledge base from testing results for future reference.
- Propose new ideas for automation tools and applications within ongoing projects.
- Build comprehensive test cases and test data, ensuring the test environment is ready for timely execution.
- Conduct peer reviews of test cases and related artifacts, documenting and reviewing defects as necessary.
- Execute test cases based on requirements and track/log defects, ensuring timely upload of test results.
Mandatory Skills:
- Solid understanding of test design, testing types, and methodologies.
- Strong knowledge of Telecom BSS (Business Support System).
- Proficiency in managing multiple resources effectively.
- Experience with at least one test management tool (e.g., Opentext ALM)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: Tech MahindraLocation(s): Hyderabad
Keyskills: AR & Collections OMS Amdocs BSS applications Mediation CRM AmDD
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Tech Mahindra
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...
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