Walk In Drive || Ga/cce || Jodhpur || 03rd Sept. 25 || Wednesday
- IIFL Finance
- 0 - 5 years
- Jodhpur
- 6 months ago
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Job Description
JOB DESCRIPTION
Position Name/ Job Title: Gold Appraiser
Department: Gold Loans
Location:Grade: Assistant Manager
Immediate Reporting Authority (IRA) Designation: Branch Manager
Job Description: (Pl mention detailed profile)
- Should be able to handle walk-in customers.
- Adherence to the administrative process & policies of the organization is a must
- Ability to understand needs & interests of the customers and cater to the same.
- To guide & provide the customers with all the required information about loans & scheme
- Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
- Keeping the existing customers up dated with their existing account details.
- Must be able to identify quality & purity of Gold in any form by manual process.
- Calculation of Gold valuation pledged by customer.
- Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions.
- Adherence to the administrative processes, norms, policies & discipline of the organization is a must
Job Specification: (should contain qualification requirement, experience background, any specific certification)
Key Competencies:
- Good verbal communication
- Interpersonal skill
- Negotiation skill
- Convincing skill
- Customer Service skill
- Good follow up skills
- Gold valuation skill
- Educational and Professional Qualification Requirements
- Minimum: Graduate
- Beneficial/Desired: MBA from tier 3 college
CCE JD
Position Name/ Job Title: Customer Care Executive
Department: Gold Loans
Location:Grade: Trainee
Immediate Reporting Authority (IRA)
Designation: Branch Manager
Team Size: 0
Job Description:
- Should be able to handle walk-in customers.
- Adherence to the administrative process & policies of the organization is a must.
- Ability to understand needs & interests of the customers and cater to the same.
- To guide & provide the customers with all the required information about loans & schemes.
- Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
- Should be able to acquire new customers through referencing.
- Keeping the existing customers up dated with their existing account details.
Job Specification: (should contain qualification requirement, experience background, any specific certification)
- Key Competencies:
- Good verbal communication
- Interpersonal skill
- Negotiation skill
- Convincing skill
- Customer Service skill
- Good follow up skills
- Educational and Professional Qualification Requirements
- Minimum: Graduate
- Beneficial/Desired: MBA from tier 3 college
- No. of Years of Experience with Functional and Industry details
- Minimum: 0-1
- Beneficial/Desired: 1-2 years of customer facing role.
Job Classification
Industry: NBFCFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: Branch Sales Manager (B2C)Employement Type: Walk-insContact Details:
Company: IIFL FinanceLocation(s): Jodhpur
Keyskills: Gold Loan Gold Gold Appraising Branch Operations Cross Selling Gold Loan Sales Loan Against Gold Gold Loan Operations Gold Valuation Banking Sales Gold Appraiser Branch Sales Customer Care Gold Sales
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IIFL Finance
IIFL Finance Limited (hitherto referred to as IIFL) (NSE: IIFL, BSE: 532636) is one of the leading players in the financial services space in India. Together with its subsidiaries IIFL Home Finance Limited, IIFL Samasta Finance Limited (Formerly known as Samasta Microfinance Limited) and IIFL Open ...
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