Technical Team Manager
- Orange Business
- 6 - 10 years
- Noida, Gurugram
- 6 months ago
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Job Description
About the role
This role is essential for driving our ongoing digital transformation, with a strong focus on automation, AI-driven analytics, and advanced reporting.
Seeking someone with strong technical expertise who will be working on to enhance seamless project execution, data-driven decision-making, and customer-centric insights. Strengthening reporting, analytics, and workflow optimization will empower decision-making and operational efficiency.
The position is key to maintaining high-quality reporting and analytics for Customer Service Managers and customers, directly impacting customer satisfaction and retention.
About you
Core Skills
Data Science & Analytics: Expertise in machine learning, predictive analytics, and data visualization tools like Power BI or Tableau.
Automation & AI: Hands-on experience with automation tools and AI-driven solutions.
Programming & Data Management: Proficiency in Python, R, SQL, and ETL processes.
Workflow Optimization: Knowledge of business process improvement frameworks and tools.
Managerial Skills
Project Management: Experience with Agile/Scrum and technical project oversight.
Team Leadership: Proven ability to lead and mentor technical teams.
Customer-Centric Skills
Customer Insights: Capability to translate complex data into actionable insights for stakeholders.
Stakeholder Management: Strong communication and collaboration skills.
Strategic Thinking
Visionary Approach: Align technical solutions with long-term organizational goals.
Data-Driven Decisions: Use analytics to support strategic business outcomes.
Additional information
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Data Science & Machine LearningRole: Manager - Machine LearningEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Noida, Gurugram
Keyskills: Data Analysis Data Analytics Machine Learning Python Stakeholder Management Automation AI R Etl Process SQL
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