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Technical Team Manager @ Orange Business

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 Technical Team Manager

Job Description

About the role


This role is essential for driving our ongoing digital transformation, with a strong focus on automation, AI-driven analytics, and advanced reporting.
Seeking someone with strong technical expertise who will be working on to enhance seamless project execution, data-driven decision-making, and customer-centric insights. Strengthening reporting, analytics, and workflow optimization will empower decision-making and operational efficiency.


The position is key to maintaining high-quality reporting and analytics for Customer Service Managers and customers, directly impacting customer satisfaction and retention.

About you


Core Skills

Data Science & Analytics: Expertise in machine learning, predictive analytics, and data visualization tools like Power BI or Tableau.

Automation & AI: Hands-on experience with automation tools and AI-driven solutions.

Programming & Data Management: Proficiency in Python, R, SQL, and ETL processes.

Workflow Optimization: Knowledge of business process improvement frameworks and tools.

Managerial Skills

Project Management: Experience with Agile/Scrum and technical project oversight.

Team Leadership: Proven ability to lead and mentor technical teams.

Customer-Centric Skills

Customer Insights: Capability to translate complex data into actionable insights for stakeholders.

Stakeholder Management: Strong communication and collaboration skills.

Strategic Thinking

Visionary Approach: Align technical solutions with long-term organizational goals.

Data-Driven Decisions: Use analytics to support strategic business outcomes.


Additional information

  • Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
  • Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) 
  • Professional development: training programs and upskilling/re-skilling opportunities
  • Career growth: Internal growth and mobility opportunities within Orange 
  • Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events 
  • Reward programs: Employee Referral Program, Change Maker Awards

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Manager - Machine Learning
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Noida, Gurugram

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Keyskills:   Data Analysis Data Analytics Machine Learning Python Stakeholder Management Automation AI R Etl Process SQL

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Orange Business

ORANGE BUSINESS SERVICES INDIA SOLUTIONS Pvt. Ltd.