Hotel Manager - Field (Siliguri) @ OYO

Job Description

Job Title: Hotel Sales Manager
About OYO OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services. We operate in 35+ countries with 157K+ storefronts, bringing affordable, trusted, and easy-to-book stays to millions of customers.
Location: Siliguri - Multiple Locations Role Type: On-site, 6 days a week.
What You Will Do

• Lead the hotel team to ensure smooth operations and seamless guest check-in & stay experience.
• Identify training needs and conduct regular staff training sessions
• Manage shifts, staff rostering, and daily team stand-ups
• Ensure adherence to company SOPs and compliance policies
• Drive revenue by ensuring room availability and increasing booking conversions
• Enhance guest experience and resolve escalations through stakeholder management
• Conduct surprise audits (Quality/Revenue) and submit reports with resolutions
• Ensure adoption of Daybook for operations management

Key Performance Indicators

• Customer Experience & NPS
• Hotel Revenue / VAS / Contribution Margin

Required Skills

• Excellent communication & interpersonal skills
• Strong command over English and regional language
• Proficiency in hotel management software and computer applications
• Knowledge of industry standards, best practices & safety regulations

Who Can Apply

• Only freshers (no prior PF or UAN number)
• Any graduate especially in Hotel Management preferred.

How to Apply: INTERESTED CANDIDATES CALL OR TEXT DIRECTLY ON 9051395*** or mail your cv at ar************e@oy*****s.com.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Fresher Hotel Management Hotel Operations Graduate Hotel Sales