Renewals Specialist
- Saviynt
- 3 - 4 years
- Bengaluru
- 4 months ago
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Job Description
Saviynt is a leading provider of intelligent identity and access governance solutions. Our cloud-native platform helps enterprises manage digital identities, secure privileged access, and ensure continuous compliance. We work with global customers to enable- Manage the end-of-the-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals.
- Prepare and deliver renewal quotes, partnering with Account Executives and Customer Success Managers.
- Proactively engage with customers 90 120 days prior to subscription expiration to review renewal options and secure commitments.
- Identify upsell, cross-sell, and co-terming opportunities during the renewal process.
- Ensure compliance with pricing guidelines, contractual obligations, and approval policies.
- Forecast renewal bookings and maintain accurate renewal data in Salesforce.
- Collaborate with internal teams (Legal, Finance, Operations) to resolve issues and remove barriers to closing renewals.
- Monitor at-risk accounts, flag churn risks early, and support customer retention strategies.
- Maintain detailed records and documentation for audits and compliance.
- Support continuous process improvements and system enhancements related to the renewals lifecycle.
- 3 4 years of experience in SaaS renewals, sales operations, customer success, or a account management.
- Strong understanding of recurring revenue models, subscription licensing, and quoting tools (CPQ, Salesforce, etc.).
- Excellent communication and negotiation skills, with the ability to influence customer decision-making.
- Detail-oriented and organized; able to manage multiple accounts and deadlines simultaneously.
- Proficient in Microsoft Excel and experience with CRM/ERP systems such as Salesforce, NetSuite, or similar.
- Collaborative mindset with a customer-first attitude.
- Bachelor s degree in business, Finance, or work experience.
Job Classification
Industry: Software ProductFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Operations / EnablementEmployement Type: Full timeContact Details:
Company: SaviyntLocation(s): Bengaluru
Keyskills: ERP Excel Sales operations Compliance Business Finance Customer retention Account management Licensing CRM Salesforce
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