The Global Security Cyber Crimes Investigations team supports the American Express brand, global business operations, and client trust from unlawful acts which may have been committed against the enterprise, customers, and colleagues. The Special Agent in Cyber Crimes Investigations is responsible for gathering, analyzing, investigating, and disseminating actionable cybercrime and fraud intelligence for informed decision making globally.
The role also enhances the Company s ability to manage and address cyber risks and threats through in-depth investigations of cyber and computer related offenses committed by employees and third parties targeting Amex products, services, and systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage, coordinate, and conduct cybercrime investigations.
Collect and compile evidence, document investigative activity and evidence in case management system.
Assist with forensic examination of plastic cards, paper documents, and equipment (e.g., computers, hard drives, skimming devices).
Pull data, locate records, and run reports; study data to uncover patterns, trends, and evidence.
Interview victims, claimants, witnesses, suspects and potential suspects; record statements.
Prepare witness statements, provide information in response to court orders, and testify in court.
Work with law enforcement on fraud detection/prevention initiatives.
Collaborate on fraud investigations with counterparts at other organizations.
After hours/weekend support, as required.
REQUIRED KNOWLEDGE / SKILLS:
Must have strong verbal and written communication skills; interpersonal collaborative skills; and the ability to communicate security and risk-related concepts to technical and non-technical audiences.
Should have working knowledge in one or more of the following areas: cybercrime, fraud, malware, social engineering, international law enforcement.
EXPERIENCE:
Ideal candidates will have at least 2 years experience in law enforcement and/or investigative work, with emphasis on cybercrime.
Possesses the ability to review information to determine its significance, validate its accuracy, and assess its reliability.
EDUCATION / CERTIFICATION:
Bachelors degree or equivalent combination of education and experience preferred.
Job Classification
Industry: Financial ServicesFunctional Area / Department: BFSI, Investments & TradingRole Category: General InsuranceRole: Insurance Agent / AdvisorEmployement Type: Full time