Customer Support Executive
- Sagality India
- 0 - 5 years
- Bengaluru
- 5 months ago
- Email to a friend
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Job Description
" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"
Position summary
The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.
Roles and responsibilities:
- Understand the basic professional standards and established procedures, policies before taking action and making decisions.
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters.
- Assume responsibility for work and coordinating efforts.
- Meeting assigned productivity goals.
- Adhere to attendance and punctuality norms.
- Acquiring knowledge & skills of related areas of the process.
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.
Eligibility Criteria:
- Should be flexible to work in US Night Shifts and Rotational Shifts
- 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply
- Max age Limit - 32 years
Benefits:
- Two-way cab facility
- 5-day work week with 2 weekly offs
- Attractive incentives and performance-based rewards
- Night shift allowance
- Medical insurance& Life insurance
- 5-STAR rated infrastructure
Best Way to Apply:
We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India)
Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.
Report any fraudulent activity to us immediately at sa*********d@sa*****y.com.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: Walk-insContact Details:
Company: Sagality IndiaLocation(s): Bengaluru
Keyskills: Customer Support BPO Inbound Voice Process Bpo Customer Service Telecalling Inbound Calls International Voice Process
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About SagilitySagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system. Sagility combines industry-leading technology...
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