Senior Manager - Knowledge Management
- Genpact
- 5 to 9 Yrs
- Noida, Gurugram
- 5 months ago
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Job Description
- Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 employees in more than 30 countries, we are driven by curiosity, agility, and the desire to create lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, guides us as we serve and transform leading enterprises, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to drive efficiency and innovation across organizations. We are currently looking for candidates to join us in the role of Assistant Manager, Manager, Senior Manager - Knowledge Management. As a training leader in the London Insurance Market, you will need to possess a blend of technical expertise, industry knowledge, and strong facilitation skills to effectively lead and enhance our knowledge management initiatives. Your role will be crucial in ensuring that our teams have access to the right information at the right time, thereby fostering a culture of continuous learning and driving innovation. Responsibilities: - Develop and implement comprehensive knowledge management strategies aligned with organizational goals. - Lead initiatives to capture, organize, and share knowledge across the organization. - Collaborate with cross-functional teams to identify knowledge gaps and develop solutions. - Oversee the creation and maintenance of knowledge repositories, ensuring they are up-to-date and accessible. - Promote a culture of knowledge sharing and continuous learning through training and awareness programs. - Monitor and evaluate the effectiveness of knowledge management initiatives, making adjustments as needed. - Stay current with industry trends and best practices in knowledge management. Qualifications we seek in you: Minimum qualifications/Skills: - Industry Knowledge & Technical Expertise. - Understanding of London Market Processes (Underwriting, Claims, Policy Administration, Delegated Authority). - Knowledge of Lloyds & Company Market Operations. - Familiarity with Regulatory & Compliance Requirements (FCA, PRA, Lloyds Minimum Standards). - Experience with Insurance Market Systems (PPL, LIMOSS, DXCs Bureau Services, ECF, IMR). - Reinsurance & Broker Interaction Knowledge. - Training & Facilitation Skills. - Instructional Design & Curriculum Development. - Ability to Simplify Complex Topics. - Engaging Presentation & Communication Skills. - Virtual & In-Person Training Delivery. - Coaching & Mentoring Capabilities. - Analytical & Problem-Solving Skills. - Ability to Assess Skill Gaps & Training Needs. - Data-Driven Approach to Learning Effectiveness. - Customizing Training for Different Audiences (Underwriters, Claims Handlers, Brokers, Operations). - Technology & Digital Training Skills. - Proficiency in Learning Management Systems (LMS). - Use of Digital Training Tools & E-Learning Platforms. - Familiarity with AI & Automation in Insurance Training. - Stakeholder Management & Collaboration. - Engaging with Senior Leaders & SMEs. - Working with Underwriters, Brokers, and Claims Teams. - Cross-Functional Collaboration with Compliance & IT Teams. Preferred Qualifications/Skills: - Collaborative approach towards resolving issues with stakeholders & peers/sub-process areas.,
Employement Category:
Employement Type: Full timeIndustry: OthersRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Manager - Knowledge ManagementContact Details:
Company: GenpactLocation(s): Noida, Gurugram+ View Contact
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