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Value Added Services Executive @ Biofuelcircle

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 Value Added Services Executive

Job Description

Key Purpose of the Role:

This position will be responsible for Execution assistance for Value Added Services and to keep a track of processes of different products and services under this domain.


What Key Tasks will be involved?

  1. Work closely with operations team to keep a track record of Value-Added Services process and feedback collection for process optimization
  2. Collaborate with Customer Success, Finance, Platform operations and On field operations teams to ensure smooth execution and issue resolution related to service delivery
  3. Maintain records, preparation of periodic performance reports, and gap analysis of execution processes.
  4. Actively monitor service performance and work on action plan to improve operational efficiency and service experience.

Exp: 2 years to 6 years


Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Biofuelcircle
Location(s): Pune

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Keyskills:   VAS Value Added Services Customer Relationship Data Management Operational Support Sales And Service

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Biofuelcircle

About Us: Incorporated in mid-2020, BiofuelCircle has created a digital platform for bioenergy supply chain. The companys vision is to Empower the Green Economy, through a reliable, end-to-end supply chain for Biomass, Biofuels and other Bio-Products. BiofuelCircle is enabling a circular economy fo...