Senior Manager - Delivery
- Omega Healthcare
- 8 - 13 years
- Hyderabad
- 5 months ago
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Job Description
Roles and Responsibility
- Manage and oversee the delivery of healthcare services to ensure high-quality patient care.
- Develop and implement effective delivery strategies to improve operational efficiency.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze data and metrics to identify areas for improvement and optimize processes.
- Ensure compliance with regulatory requirements and industry standards.
- Lead and motivate a team of professionals to achieve exceptional results.
Job Requirements
- Proven experience in managing healthcare services or related fields, with a strong understanding of CRM/IT enabled services/BPO operations.
- Excellent leadership and management skills, with the ability to inspire and guide teams.
- Strong analytical and problem-solving skills, with attention to detail and strategic thinking.
- Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong knowledge of healthcare management principles and practices, with relevant certifications or training.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Service DeliveryRole: Service Delivery - OtherEmployement Type: Full timeContact Details:
Company: Omega HealthcareLocation(s): Hyderabad+ View Contact
Keyskills: management skills healthcare management it enabled services delivery management crm non voice process project management program management customer service cmmi auditing kpo accounting internal audit management services agile
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