Associate Manager Credit
- Genpact
- 5 to 9 Yrs
- Noida, Gurugram
- 5 months ago
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Job Description
- Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees in 30+ countries, we are fueled by curiosity, entrepreneurial agility, and a commitment to creating lasting value for our clients. Our purpose - the relentless pursuit of a world that works better for people - drives us to serve and transform leading enterprises, including the Fortune Global 500, with our deep industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Senior Manager, Order to Cash. We are seeking an individual with comprehensive knowledge and understanding of the entire order to cash process, including various invoice types such as Manual, Consolidated, and Automated. As a Senior Manager, you will be required to work under strict deadlines in a high-pressure business environment, demonstrate strong teamwork skills, and have prior experience leading a team of approximately 50 individuals. **Responsibilities:** - Manage all activities related to the Order to Cash (O2C) domain - Validate Purchase Order (PO) requests for billing purposes - Investigate discrepancies between POs and invoices with disputes - Oversee Order to Cash processes related to collections and dispute management, and implement and adhere to the strategy - Engage with end customers via calls and emails to collect overdue amounts - Achieve collections targets on a monthly, quarterly, and yearly basis - Manage relationships with customers and Country/Regional Financial Directors through various communication channels - Handle disputes related to invoice issues - Lead and participate in conference calls with Country/Regional Financial Managers - Participate in governance meetings at the country/region level - Work closely with the team to ensure proper collaboration, meet deliverables, motivate team members, and develop process standards - Identify process improvement opportunities and drive implementation through Lean and Six Sigma projects - Communicate effectively with internal departments such as sales, operations, and credit teams for issue resolution **Minimum Qualifications:** - B.Com graduation (MBA in Finance preferred) - Relevant work experience in Order to Cash processes **Preferred Qualifications:** - Excellent written and verbal interpersonal skills - Proficiency in MS Office applications, especially MS Excel - Knowledge of SAP and experience in generating reports from SAP would be advantageous This role is based in Noida, India, and is a full-time position. If you are a proactive and results-oriented individual with a strong background in Order to Cash processes, we encourage you to apply.,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Associate Manager CreditContact Details:
Company: GenpactLocation(s): Noida, Gurugram
Keyskills: Order to Cash Collections Dispute Management Customer Relationship Management Process Improvement Lean Six Sigma MS Office MS Excel SAP
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