The Instructional Designer for Zuora University develops digital training content for customers, partners, and employees, partnering with subject matter experts and visual designers to create courses from the ground up .
Conduct audience need and topic analysis
Partner with subject matter experts to gather course content, confirm content accuracy and test courses created
Outline course objectives and design course structure
Design, develop, and deliver high-quality, engaging, interactive, innovative, technically accurate trainings
Script e-learning courses and create ILT course materials (PPTs, facilitator guides) with the use of AI tools
Create assessments to check comprehension
Partner with visual designers to turn scripts into e-learning courses
Manage course development from inception to completion
Ownership for courses created, update course content to reflect product releases or based on learner feedback
Stay up to date with the product features, add-ons, and new releases
Stay abreast of industry trends and technologies and apply as relevant
Collaborate with team leads to define learning goals, delivery formats, and timelines
What you ll need to be successful:
5+ years in instructional design
Demonstrated proficiency with instructional design tools (training plans, content scripts, design documents, storyboards, AI tools)
Experience using a Learning Management System (LMS)
Bachelors degree in any related field
Hands-on proficiency with authoring toolkits, including Adobe Captivate or Articulate 360 (Storyline, Rise) and Camtasia.
Ability to understand and simplify complex concepts and processes for learners, making them clear & understandable
Experience designing educational materials with interactive content to accelerate the learning process
Strong ability to manage projects, prioritize, multi-task, assess risk and develop mitigation
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Instructional DesignerEmployement Type: Full time