Job Description
About The Role
Project Role :Industry Subject Matter Advisor
Project Role Description :Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery.
Must have skills :ServiceNow
Good to have skills :Asset Management
Minimum
3 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:As an Industry Subject Matter Advisor, you will collaborate with client project teams to offer expertise in various areas to guarantee effective solution design and delivery. Your day will involve providing functional, technical, and industry-specific guidance to ensure project success. Roles & Responsibilities:- "Technical position requiring entry-intermediate level planning and administration of:Information Technology (IT) services, applications, systems, components and integrations. This position requires development of object-oriented code for data extract/transform/load (application programming interfaces [APIs], structured query language [SQL]), integration, automation and web user-interfaces (UIs). Incumbents must be able to think logically/conceptually about business, technical/data requirements and effectively communicate (non-technically) with IT staff/customers.He/She may be a primary technical liaison between the Administration team and technical/business customers - Directing the technical work of other junior associates and/or partners to deliver results.The purpose of this role is to provide managed/integrated IT services (stable, secure, standard, simple, supportable, self-operating [automated], sourced, compliant), which are governed/prioritized by key stakeholders (including the Administrator team). Service areas may include, but are not limited to, applications/tools enabling management of IT services, assets/infrastructure (network and systems), IT monitoring, job scheduling, integration code, automation and IT security. Team members work closely with IT Infrastructure and Security teams, internal customers and external partners to identify requirements, set priorities and deliver business outcomes via current tools." Professional & Technical
Skills:- Must To Have Skills:Proficiency in ServiceNow.- Good To Have Skills:Experience with Asset Management.- Strong understanding of IT service management processes.- Knowledge of ITIL framework.- Experience in ServiceNow administration and configuration. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time educationJob Classification
Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: IT Consulting
Role: IT Consulting - Other
Employement Type: Full time
Contact Details:
Company: Accenture
Location(s): Hyderabad
Keyskills:
service management processes
information technology
itil framework
asset management
servicenow
job description
customer satisfaction index
solution design
after sales service
csi
structured query language
application programming
it infrastructure