Storage Administrator
- Happiest Minds
- 6 - 11 years
- Bengaluru
- 8 months ago
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Job Description
Role & responsibilities
Key Responsibilities
- Team Leadership & Technical Support:
- Lead, mentor, and provide technical guidance to L1 and L2 Storage Engineers, fostering their professional growth and ensuring the team's efficiency.
- Act as the primary point of contact for technical escalations, providing expert-level support for storage-related issues.
- Incident and Problem Management:
- Manage and resolve escalated storage incidents, conducting root cause analysis to prevent recurrence and minimize impact on business operations.
- Provide on-call assistance to ensure continuous support and swift resolution of critical issues outside of regular business hours.
- Project & Operations Management:
- Oversee storage migrations from End-of-Life (EOSL) devices to new storage arrays, ensuring data integrity, minimal downtime, and efficient transfer.
- Plan and execute storage array and SAN switch firmware upgrades, ensuring system stability, optimal performance, and enhanced security.
- Lead the planning and execution of Storage Disaster Recovery (DR) Tests, ensuring a smooth transition and operational readiness for the Storage Operations Team.
- Vendor Management & Proactive Maintenance:
- Conduct regular meetings with storage vendors to address potential product issues, discuss roadmaps, and ensure proactive problem resolution.
- Documentation & Reporting:
- Maintain detailed and accurate documentation of all storage configurations, procedures, and incidents.
- Prepare and present reports on storage performance, capacity, and incident trends to senior management.
Qualifications & Requirements
- Extensive experience as an L3 or Senior Storage Engineer, with a proven track record of managing and resolving complex storage issues.
- Strong experience with a variety of storage technologies (both SAN& NAS) and vendors - Primary :NetApp, Additional: Dell_EMC
- Expertise in SAN fabric management - Cisco MDS
- Solid understanding of storage concepts, including RAID levels, deduplication, compression, and replication.
- Proven experience in leading a technical team and mentoring junior engineers.
- Excellent problem-solving skills and a strong sense of ownership.
- Ability to work independently and as part of a team in a high-pressure environment.
- Strong communication and interpersonal skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: Happiest MindsLocation(s): Bengaluru+ View Contact
Keyskills: Storage Administration SAN NAS
Fraud Alert to job seekers!
₹ 9-16 Lacs P.A
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