Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Store Incharge @ Bigbasket

Home > Retail Store Operations

 Store Incharge

Job Description

Key Responsibilities:

  1. Store Operations:
  • Oversee day-to-day functioning of the store/warehouse.
  • Ensure timely receiving, storage, picking, packing, and dispatch of goods.
  • Maintain hygiene, safety, and security standards in the store.
  1. Inventory Management:
  • Monitor stock levels and conduct regular cycle counts.
  • Minimize stock variances, shrinkages, and damages.
  • Coordinate with procurement and supply chain for replenishment.
  1. Team Management:
  • Supervise store staff including pickers, packers, loaders, and delivery associates.
  • Allocate work shifts, manage attendance, and ensure productivity.
  • Train and motivate team members to follow Bigbasket SOPs.
  1. Customer Experience:
  • Ensure 100% order fulfillment accuracy and on-time delivery.
  • Resolve customer complaints related to store operations promptly.
  • Coordinate with the customer service team for escalations.
  1. Compliance & Reporting:
  • Ensure compliance with company policies, audits, and statutory requirements.
  • Maintain MIS reports on daily operations, manpower, and inventory.
  • Track and achieve KPIs such as order accuracy, dispatch timelines, and shrinkage levels.

Job Classification

Industry: Retail
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: Retail Store Operations
Role: Retail Operations Manager
Employement Type: Full time

Contact Details:

Company: Bigbasket
Location(s): Bengaluru

+ View Contactajax loader


Keyskills:   Last Mile Delivery Store Operations Attrition Control Inventory Control Loss Prevention Manpower Management Retail Operations Shrinkage Control Store Management FMCG Operations Warehouse Operations Inventory Management Floor Management

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 4.5-6.5 Lacs P.A

Similar positions

Dark Store Online Operations - Store Manager

  • Reliance Retail
  • 4 - 6 years
  • Chennai
  • 18 days ago
₹ 5-8 Lacs P.A.

Hiring Store Manager - Surat

  • Orra Fine Jewellery
  • 8 - 13 years
  • Surat
  • 1 month ago
₹ Not Disclosed

Store Manager at Croma

  • Croma
  • 5 - 7 years
  • Mumbai
  • 2 mths ago
₹ Not Disclosed

Retail Store Incharge

  • V4 Recruiters
  • 3 - 8 years
  • Ballari
  • 2 mths ago
₹ 4-7 Lacs P.A.

Bigbasket

Join the Pioneers of Online Grocery in India. At bigbasket, were not just delivering grocerieswe’re delivering the future of retail in India. As the pioneering brand in online grocery, we've led the way in transforming how millions of Indians shop for daily essentials. Today, we’re taking tha...