Process Associate-Invoice to Cash
- Genpact
- 0 to 4 Yrs
- haryana
- 5 months ago
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Job Description
- Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals spread across more than 30 countries, we are fueled by our inherent curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, driven by the relentless pursuit of a world that functions better for people, enables us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to achieve this vision. We are currently seeking applications for the position of Process Associate for the Invoice to Cash department. We are in search of an individual with a comprehensive understanding and the ability to execute day-to-day operations while adhering to service level agreements. The role involves resolving queries related to cash application and effectively coordinating with customers. Responsibilities: - Making collection calls to customers, sending invoices via email/fax or mailing hard copies based on customer preferences. - Identifying and resolving unidentified cash and overseeing the end-to-end process of cash applications. - Processing cash application functions for invoices at designated sites to ensure timely and accurate Daily Receipt Reconciliation. - Following up on customer/internal disputes and inquiries, collaborating across departments to achieve resolutions. - Reconciling orders to correspond with customer records, validating credits or debits, and facilitating collections or refunds. Qualifications: Minimum qualifications: - Graduation in Commerce (B.Com). - Freshers are welcome to apply. - Proficiency in English language skills (verbal and written). Preferred Qualifications: - Strong interpersonal skills, including clear verbal and written communication, problem-solving abilities, etc. - Significant experience in Accounts Receivable/Order to Cash processes. If you are looking to be part of a dynamic team at Genpact, where you can contribute your skills and expertise to drive meaningful outcomes, we encourage you to apply for the Process Associate role in Invoice to Cash. This is a full-time position based in Gurugram, India, requiring a Bachelor's degree or equivalent education level. The job posting was on Feb 28, 2025, and applications are ongoing.,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Process Associate-Invoice to CashContact Details:
Company: GenpactLocation(s): Haryana+ View Contact
Keyskills: Cash Application Customer Service Invoicing Accounts Receivable Order to Cash
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