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Euc Technical Support Engineer-bpo Company Experience Must - Immediate @ Happiest Minds

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 Euc Technical Support Engineer-bpo Company Experience Must - Immediate

Job Description

Note: Those who had attended the Interview with Happiest Minds in the past 6 months, please don't apply again and ignore this opportunity/email.


Role & responsibilities

  • Should have Service Desk Knowledge with strong communication Skill.
  • Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot.
  • Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).
  • System Admin knowledge on Cloud and On-prem Infrastructure.
  • Should have moderate/fair knowledge on O365 admin center, Intune, Exchange Online, Teams Admin Centre, Azure.
  • End user issues troubleshooting.
  • Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts.
  • Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog'/'Site 24/7' etc.
  • On-Prem (must know AD, Domain Controller).
  • Must know 'Service-Now' and familiar with ITIL process.
  • Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices.

Preferred candidate profile

Note: Looking for Immediate Joiners (0-20 Days)

Strong Communication Skills with International Customer Support Experience is required

Conducting F2F Interviews on 3rd Sep, 2025 at Electronic City office


Please share your updated CV on: dh***********m@ha**********s.com


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Happiest Minds
Location(s): Bengaluru

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Keyskills:   Teams Admin Centre Intune Global Service Desk Azure Active Directory Solarwinds Ms Exchange Server End User Support ITIL Active Directory End User Computing International Clients Domain Controller Logicmonitor datadog SCCM

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