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Mac Support - Vip Support / Immediate Joiner / Client - Winzo Games @ Progressive

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 Mac Support - Vip Support / Immediate Joiner / Client - Winzo Games

Job Description

Job description belwo: -

  • Supported user base of at least 100+ end users
  • Responsible for administration, maintenance & troubleshooting of apple products.
  • Knowledge of installing the Microsoft security patches, Antivirus Patches etc.
  • OS Installation, Outlook Configure
  • Part, Keeping customers well informed on daily basis about the status of their product for highest customer satisfaction feedback.
  • Attending installation calls at customers place and providing him basic knowledge and training of Mac OS.
  • Basic Troubleshooting & maintenance of Apple ios devices like-configuration, restoration, updating & data backup.
  • Data backup and Mail backup from Windows to Mac or Mac-to-Mac as per customer's demand.
  • Attending Apple onsite calls, AMC call, warranty call and solving their problem as soon as possible.
  • Troubleshooting & Diagnosing Mac Pro, on HDD.
  • Address user tickets regarding hardware, software, and networking

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Progressive Infotech
Location(s): Delhi, NCR

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Keyskills:   Mac Support Desktop Support Vip Support

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₹ 4-6 Lacs P.A

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Progressive

Progressive Enterprises is a Mumbai-based masking paper roll manufacturer with over a decade of manufacturing expertise and 30+ years in the paper trade industry.