Client Relationship Executive @ Bigbasket

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Client Relationship Executive

Bigbasket
0 - 5 years
Bengaluru
7 months ago
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Job Description

Role & responsibilities

Coordinate with clients over calls and emails to resolve queries.
Follow up on pending invoices and ensure timely clearance of payments.
Handle UPR (Unpaid Payment Receipts) and update records.
Act as the point of contact between internal teams and clients for payment-related issues.
Maintain client communication logs and escalate issues when necessary.

Job Classification

Industry: Retail
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Bigbasket
Location(s): Bengaluru

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Keyskills: Client Coordination Client Handling Excel Calls Handling invoice followup Payment Followup

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₹ -4 Lacs P.A

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Bigbasket

BigBasket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. It was the first online grocer in India, set up in 2011.

Client Relationship Executive @ Bigbasket

Home > Voice / Blended