Customer Support @ Ignites Human Capital

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Customer Support

Ignites Human Capital
99 Positions
Bengaluru
5 months ago
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Job Description

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Freshers And Any experience is FINE
Note:Rotational Shift
Note:Rotational OFF

call soumya@hidden_mobile call hr aditi@hidden_mobile call pooja@hidden_mobile call hr indu@hidden_mobile

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support

Contact Details:

Company: Ignites Human Capital
Location(s): Bengaluru

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Keyskills: customer customer service english

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Ignites Human Capital

igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.

Customer Support @ Ignites Human Capital

Home > Customer Service (International)