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Assistant Manager - HIG020752 @ Genpact

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 Assistant Manager - HIG020752

Job Description

    As an Assistant Manager - Employee Relations - Queries and Grievances at Genpact, you will be responsible for handling the online enrollment process and managing events in PeopleSoft. Your role will involve dedicating a significant amount of time to performing audits, managing error reports, and collaborating with vendors to resolve eligibility issues. Additionally, you will oversee COBRA and FSA administration, as well as ACA administration and compliance. Your key responsibilities will include managing error reports received from vendors regarding eligibility issues, administering all COBRA and FSA plans, overseeing the Online Enrollment process, processing events in PeopleSoft, conducting benefit audits to ensure correct employee enrollment, and participating in cyclical benefit programs such as open enrollment processes and ACA administration and compliance. You will also be expected to assist in resolving employee benefit-related inquiries and perform any other duties as assigned. We are looking for candidates with a Bachelor's degree in human resources, proficiency in Microsoft Excel, Word, Outlook, and Internet Explorer, and the ability to communicate effectively in English. Bilingual proficiency in Spanish and English would be a plus. Successful candidates will possess strong multitasking abilities, the capacity to deliver results efficiently within tight deadlines, and excellent oral and written communication skills. Experience with PeopleSoft HRMS is required. Preferred qualifications include familiarity with Paradox, PeopleSoft, and SuccessFactors, as well as a Bachelor's degree in Business Finance or related fields. If you are a proactive and detail-oriented professional with a passion for employee relations and a desire to contribute to a dynamic team environment, we encourage you to apply for the Assistant Manager position at Genpact in Hyderabad, India.,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager - HIG020752

Contact Details:

Company: Genpact
Location(s): Hyderabad

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Keyskills:   Microsoft Excel Word Outlook Internet Explorer Peoplesoft HRMS

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Genpact

Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...