Customer Care Executive WFO @Kolkata
- Teleperformance (TP)
- 0 - 3 years
- Kolkata
- 5 months ago
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Job Description
***This is for permanent work from office opportunity***
Hiring for both International Blended Process.
Job description:
Roles and Responsibilities:
- Provide customer support through various channels such as calling,email, chat, voice and non-voice processes.
- Handle international customer inquiries with a focus on blended process (calling+email + chat).
- Offer product solutions to customers based on their requirements.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.
Desired Candidate Profile
- 0-3 years of experience in BPO Customer Service or related field.
- Strong communication skills for effective interaction with customers via multiple channels (email, chat,calls).
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
- 12th passouts, any graduates/post-graduates are eligible.
- Candidates should be comfortable in night shifts.
Job Details:
- Any 5 days of working
- Any 2 days of Week off
- Shift- 9 hours (Including 1 Hour break)
- Rotational Shifts/ Week-off
- Salary -23000 CTC to 35000 CTC
- Location- Kolkata
Interested candidates can contact with any mentioned HRs below:
HR Usree - 8944955***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: Teleperformance (TP)Location(s): Kolkata+ View Contact
Keyskills: Blended Process Excellent Communication In English International Process Domestic Process
Fraud Alert to job seekers!
₹ 2.75-4 Lacs P.A
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