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Customer Service Executive - New Car Loans @ Tata Capital

Home > Customer Success, Service & Operations - Other

 Customer Service Executive - New Car Loans

Job Description


 About The Role  

 Perform the following under the guidance/direction of Supervisor/Manager  With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
Location - mumbai,Delhi / NCR ,pune,bangalore,hyderabad,chennai

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Tata Capital
Location(s): Mumbai

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Keyskills:   customer service customer support disbursement voice process cse non voice process international bpo backend operations customer relationship back office operations customer care data entry operation telecalling customer handling

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Tata Capital

Tata Capital Limited, a subsidiary of Tata Sons Private Limited, is registered with the Reserve Bank of India as a Systemically Important Non-Deposit Accepting Core Investment Company. A trusted, customer-centric, one-stop financial solutions partner, it caters to the diverse needs of retail, com...