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International Voice Process Associate @ Enoah Isolution

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 International Voice Process Associate

Job Description

Key Responsibilities
  • Handle inbound and outbound international calls professionally.

  • Understand customer queries and provide accurate resolutions.

  • Maintain high levels of customer satisfaction and service quality.

  • Document call details and update systems accurately.

  • Adhere to process compliance, shift schedules, and performance targets.

Desired Skills & Requirements
  • Excellent verbal communication skills in English with a neutral accent.

  • Basic computer knowledge and typing skills.

  • Willingness to work in night shifts (US process).

  • Positive attitude, adaptability, and eagerness to learn.

  • Freshers are welcome; up to 2 years of international voice experience will be an added advantage.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Enoah Isolution
Location(s): Ambattur

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Keyskills:   Process Associate Outbound Basic Customer satisfaction International voice process US process Service quality International voice Process compliance

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Enoah Isolution

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the prope...