International Voice Process - Freshers @ AGS Health

Job Description

Greetings from AGS Health!

Job Title: Trainee Process Associate - AR Caller
Process: International Voice Process

Roles & Responsibilities:

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take into account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis clearly and coherently in the billing system
• To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes made with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager/quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths) Passed out year - 2020 to 2024
Please Note: B.E/B.Tech/ME/M.Tech/Diploma - are not eligible to apply
Interview Process: Rounds of Interview. HR Interview2. Online Assessment - Grammar & Aptitude3. Versant Test - Language Assessment 4. Operational/Technical Interview
Shift Timing: 05:00 PM to 2:00 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shifts.
Transport: Two-way transport available based on boundary limits.
Location: Chennai - OMR (Kandanchavadi & Ambattur)
Job Type: Full-time, Regular / Permanent
Benefits:

• Saturday Sunday fixed Week Offs
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with Night shifts.
• Sound analytical skills
• Logical thinking

Interested candidates can WhatsApp their updated resume to 8754478*** or email it to sh*****************y@ag******h.com

Thanks & Regards,

Shyamalatha M

AGS Health.

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Keyskills:   Communication Skills Fresher Good English Communication Good Communication In English International Call Center helathcare bpo Voice Process International Voice Voice Support International Voice Process International BPO