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Freshers - AR caller - International Voice Process (Night Shift) @ AGS Health

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 Freshers - AR caller - International Voice Process (Night Shift)

Job Description

Dear Candidates,


Greetings from AGS Health!


Job Title: Trainee Process Associate AR Caller


Process: International Voice Process


Roles & Responsibilities:


  • To address outstanding or assigned AR through analysis and phone calls by using available resources.
  • Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
  • To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
  • To meet the established SLAs (service level agreements) for production and quality
  • To update the outcome of the calls or analysis clearly and coherently in the billing system.
  • To utilize the P & Ps (policies and procedures) established for the process, and also stay updated with changes made to the P & Ps
  • To improve the performance based on the feedback provided by the reporting manager/quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc, MBA, MSC (Physics, Chemistry, CS, Maths), Passed out year - 2020 - 2025


Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply


Interview Process- Only direct walk-in interview


Time and venue:


Monday - Saturday

11 AM - 4 PM

Contact - Ajeethkumar (9150913***)


Prince Infocity II, 1st Floor, R.S.No:283/3, 283/4, Door No:141 Kottivakkam Village, Rajiv Gandhi Salai, Kandanchavadi, Chennai, Tamil Nadu 600096


Rounds of Interview:


1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview


Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts.


Transport: Two-way transport is available based on boundary limits.or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts


Location: Chennai - Ambattur (should be flexible to work in any facility)


Job Type: Full-time, Regular / Permanent


Benefits:

  • Saturday Sunday fixed Week Offs.
  • PF ESI Gratuity
  • Health insurance.
  • Performance bonus
  • Competitive remuneration
  • Free cab transport

Required Skills:

  • Good Verbal and Written Communication skills
  • Should be comfortable working with Night shifts.
  • Sound analytical skills
  • Logical thinking

Interested candidates can WhatsApp their updated resume to 9150913***


Thanks & Regards,

Ajeethkumar - HR


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: AGS Health
Location(s): Chennai

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Keyskills:   Spoken English fresher graduation Fluent English Business English Fluent Grammar English Language US Process Communication Skills English Literature Fresher Hiring International Voice Us Voice Process International Voice Process

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