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Customer Support Associate (Seller Support Associate) @ Amazon

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 Customer Support Associate (Seller Support Associate)

Job Description

Join Amazons Seller Support Team Exciting Work From Home Voice Process Role (Tamil & English)Are you passionate about helping businesses succeed and fluent in Tamil & English? Amazon is hiring Seller Support Associates to support our 3rd Party Sellers and contribute to delivering a world-class e-commerce experience! Primary Eligibility (Mandatory):
Minimum year of Customer Service Experience
Fluent in Tamil & English Speak, Write, and Read
Experience with Microsoft Office (Outlook, Excel, Word)
Fixed line internet (High-speed broadband) and Power Backup at home Job Details:
Work Model: Work from Home (Preference - Tamil Nadu Candidates)
Shift: Rotational Shifts (Including Night Shifts)
Role Type: Permanent Role Requirements:
Experience: 0-5 years
Education: Any Graduate
Ability to handle inbound/outbound calls and emails with sellers
Strong problem-solving, logical reasoning, and communication skills
Willingness to work in rotational shifts (including nights & weekends) What Youll Do (Day in the Life):
Provide prompt and effective support to Amazon Sellers
Resolve seller inquiries via calls & emails in Tamil & English
Analyze seller issues, recommend process improvements & escalate when needed
Collaborate with cross-functional teams for issue resolution
Meet productivity, quality, and performance targets consistently

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Amazon
Location(s): Chennai

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Keyskills:   English Domestic Voice Process English Verbal And Written Voice Process Tamil

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₹ 1.75-3 Lacs P.A

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Amazon

Interested Candidates Can call/ WhatsApp on HR Muskan - 9664253597