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Customer Care Executive @ IGT Solutions

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 Customer Care Executive

Job Description

Mega Walk-In Drive for Graduate Freshers Voice Process (BPO Industry)


Location: Gurugram, Sector 21


Walk-in Date: 29thSep - 1th Oct, 2025


Time: 9am - 2am


Contact Person: HR Palak Medhavi


Position: Customer Support Executive Voice Process


Industry: BPO / Call Center


Job Type: Full-Time


Working Days: 5 Days a Week


Shift: Rotational Shifts (Both Side Cabs Provided)


Key Requirements:


  • Qualification: Any Graduate (Freshers Welcome)
  • Excellent Communication Skills in English Mandatory
  • Willingness to work in rotational shifts
  • Basic computer knowledge
  • Immediate joiners preferred

Job Role:

  • Handle inbound/outbound calls for customer support
  • Resolve queries and ensure customer satisfaction
  • Maintain call quality and adhere to process guidelines
  • Accurately document customer interactions

What We Offer:


  • 5-Day Work Week
  • Both Side Cab Facility
  • Attractive Salary + Incentives
  • Growth Opportunities within the Organization
  • Friendly & Professional Work Environment

Walk-In Venue:

Ground Floor InfoTech Centre Old Delhi Gurgaon Road Sector 21 Milestone 14/2, Old Delhi Gurgaon Rd, IDPL Twp, Sector 22A, Sector 19, Gurugram, Haryana 122016

For More Details Contact: HR Palak
7303391***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills:   English Grammar English Language Verbal Communication English Writing Communication Skills Spoken English Written Communication graduation Oral Communication Grammar Interpersonal Skills

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₹ 50,000-3 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...