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Associate @ NLB

Home > Banking Operations

 Associate

Job Description

Roles and Responsibilities

  • Manage chargebacks, disputes, and refunds for various payment methods (credit card, debit card, wallet).
  • Ensure timely resolution of transaction issues within SLA guidelines.
  • Collaborate with internal teams to resolve complex transactional queries.
  • Maintain accurate records of all interactions with customers and stakeholders.

Desired Candidate Profile

  • Graduate degree (B.A/B.B.A/B.M.S/ B.Com) from a recognized university.?
  • Strong communication skills for effective interaction with customers and team members.
  • Proficiency in banking processes, including card payments, dispute management, and transaction processing.
  • US Shift (5:30 PM to 2:30 AN) and Both side cab +Meal
  • Immediate joiner

Job Classification

Industry: BPM / BPO
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Banking Operations - Other
Employement Type: Full time

Contact Details:

Company: NLB Services Pvt. Ltd.
Location(s): Noida, Gurugram

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Keyskills:   Communication Skills Banking Process Banking Operations Transaction Processing Chargeback Card Operations Card Payments

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₹ 1-2.5 Lacs P.A

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NLB

NLB SERVICES PRIVATE LIMITED Our definition of success is the tangible, measurable difference we make to our clients' processes and bottom lines.- Sachin Alug, CEO