ServiceNow SAM Implementation Lead
- Betsol
- 4 - 8 years
- Bengaluru
- 5 months ago
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Job Description
Looking for an experienced ServiceNow SAM Implementation Lead to drive end-to-end delivery of Software Asset Management (SAM Pro) projects. This role requires deep technical expertise combined with strong customer-facing and leadership skills. The individual will be responsible for leading implementations, managing stakeholder expectations, and ensuring successful project outcomes.
Key Responsibilities
- Lead ServiceNow SAM Pro implementation projects from planning through delivery.
- Conduct regular customer calls, workshops, and presentations to gather requirements, provide updates, and resolve issues.
- Coordinate with customer project management teams to align timelines, resources, and deliverables.
- Configure, customize, and develop the ServiceNow platform using JavaScript, Glide scripting, Flow Designer, and IntegrationHub.
- Drive integration efforts with third-party systems using REST/SOAP APIs.
- Ensure effective use of CMDB and Service Mapping to support SAM processes.
- Manage cross-functional project teams in Agile/DevOps environments.
- Act as a trusted advisor to stakeholders, building alignment and consensus across business and IT teams.
Qualifications & Skills
- Hands-on experience in ServiceNow platform development.
- Proven expertise in ServiceNow SAM Pro implementation .
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: BetsolLocation(s): Bengaluru+ View Contact
Keyskills: CSA Project management devops CAD Javascript Agile software asset management Implementation Lead ITIL System Administrator
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