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International Voice Process Executive @ Trigent

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 International Voice Process Executive

Job Description

Greeting From Trigent Software Pvt Ltd

We are hiring for International Voice Process. Call Sanovar 7975371***

Responsibilities:

  • Review the application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidates' queries.
  • Respond to candidates' queries over email & Calls
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Provide excellent experience to the candidates.
  • Maintaining a quality score of 90% and above throughout.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
  • Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
  • Participate in Team building activities
  • Looking for Immediate joiner or 15 Days Notice Period
  • CTC From 25K to 56K (Depends on last drawn & relevant experience)

Looking only for Excellent communication skills & Should be Flexible for Rotational Shift (Including Night Shift)

Apply Only If you are interested & Matching to the Requirement.


If Interested Kindly Share your Updated Cv on Sa******f@tr****t.com or you can call on 7975371*** (Sanovar)


Thanks & Regards

Sanovar

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Trigent Software
Location(s): Pune

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Keyskills:   Bpo Voice Us Voice Process International Voice Process Customer Care Service Customer Support Customer Service Bpo Customer Service International Call Center CSE Technical Voice Process International BPO

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₹ -7 Lacs P.A

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Trigent

About Trigent: Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, an...