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Call Center Executive @ Neurealm

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 Call Center Executive

Job Description

Job Summary:


We are seeking a Call Center Representative who will serve as a liaison between our company and its current and potential customers. The ideal candidate will take full ownership of resolving customer issues and inquiries efficiently, with customer satisfaction at the heart of every interaction and decision.


Roles & Responsibilities:

Manage a high volume of inbound and outbound calls in a timely manner

Follow communication scripts when handling various scenarios

Identify customer needs, clarify information, research issues, and provide appropriate solutions or alternatives

Meet individual and team qualitative and quantitative performance targets

if you feel your profile is matching please forward your profile to ra****s@ga*****h.com with below details


Please dont apply if you are looking for rotational shifts , day shifts and work from home

Current CTC

Expected CTC:

Notice period:

Total Experience /Relevant Exp in voice process:

AVailablity to work from office and 6 pm - 3 am shifts


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Neurealm
Location(s): Chennai

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Keyskills:   Bpo Customer Service Domestic Voice Process Bpo Voice

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Neurealm

Relevantz Company Details :\n\nWe are a software development services company with thought leadership in engineering digital solutions. We enable your enterprise to be more engaging, insightful, predictive, and efficient by adopting the technology advancements of the digital revolution and by suppor...