Legal Assistant
- Genpact
- 2 to 6 Yrs
- haryana
- 4 months ago
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Job Description
- You are invited to join Genpact, a global professional services and solutions firm dedicated to shaping the future through innovative outcomes. With a vast workforce spread across 30 countries and driven by curiosity and agility, we aim to create lasting value for our clients, including Fortune Global 500 companies. Our purpose is to pursue a world that works better for people by transforming leading enterprises through our expertise in digital operations services, data, technology, and AI. **Role Overview:** As a Management Trainee for OTC Claims at Genpact, your primary responsibility will be to oversee the OTC Claims portfolio, maintain strong customer relations, and meet strict deadlines in a business environment. Your role may also involve traveling to onshore sites for Knowledge Transfer. **Key Responsibilities:** - Manage the OTC Claims portfolio and ensure strong customer relations. - Research and resolve customer deductions and disposition items. - Provide status reports on customer deductions. - Establish and maintain relationships with relevant business unit and corporate personnel. - Prepare reports and recommendations on claims problems and issues for the supervisor. - Determine the validity of disputes and issue credit memos for valid disputes. - Review disputed reasons such as pricing, shortages, damages, rebates, co-ops, and returns. - Obtain data from customers, freight forwarders, and business units. - Independently manage assigned targets for calls and aged AR claims. - Communicate with US-based clients to address inputs and resolve any disputes. - Support team priorities and initiatives and effectively manage workload. - Assist in creating and updating Standard Operating Procedures (SOPs). - Provide necessary data for audit purposes. **Qualifications:** **Minimum Qualifications:** - B. Com Graduate or equivalent experience. - Prior Work Experience. - Detail-oriented with excellent interpersonal skills. - Strong analytical and decision-making skills. - Proficient in using MS Office package, especially MS Excel, PowerPoint, and Outlook. - Excellent communication and presentation skills. - Relevant OTC domain experience and some SAP experience are mandatory. **Preferred Qualifications:** - Prior experience with SharePoint, SalesForce, and PowerBI preferred. - Experience with OnBase, FSCM, and TPM preferred. - Candidates with prior voice experience (US) preferred. - Experience with international process transition would be an added advantage. - Candidates with valid US Visa preferred. If you are ready to be a part of our team based in India-Gurugram, possessing a Bachelor's/Graduation/Equivalent education level, and having a skill set focused on Operations, apply now for this full-time role. The job posting was made on June 9, 2025, at 2:32:00 AM, and it will be unposted on August 8, 2025, at 1:29:00 PM.,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Legal AssistantContact Details:
Company: GenpactLocation(s): Haryana+ View Contact
Keyskills: Customer Relations Data Analysis MS Office SAP SharePoint SalesForce OnBase FSCM TPM Process Transition PowerBI
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