Technical Support Associate @ ESN Technologies

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Technical Support Associate

ESN Technologies
1 - 3 years
Hyderabad
2 years ago
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Job Description

Looking for Technical Support Associates who is expertise in taking inbound client services calls for website edits/general questions.
Work on cases within Salesforce to resolve website-related issues/requests, performing QA on website edit work.

Requirements

Excellent communication skills (both verbal and written)
Advanced English Fluency.
Effective Multi-tasker.
Website editing experience is a plus.
Ideally 1-3 years of Customer Service experience.
Have experience in taking Inbound and Outbound International calls.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: ESN Technologies
Location(s): Hyderabad

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Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: QA Outbound Technical Support Associate Customer service Troubleshooting Technical support Salesforce

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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ESN Technologies

About the Company: We, ESN, have been in the business for over a decade and are trusted service providers for Software Solutions & Professional Services. Intel (India-USA), HP (USA), Texas Instruments (TI), MSN, Oracle.... are few of our prestigious Clients. We assemble a whole team...

Technical Support Associate @ ESN Technologies

Home > Voice / Blended