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Customer Support Representative @ Tech Mahindra

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 Customer Support Representative

Job Description

  1. Handle Inbound and Outbound communication with International customer in a professional and courteous manner.
  2. Maintain a high level pf product knowledge knowledge to provide accurate information and recommendation.
  3. Document customer interaction, feedback and resolution in CRM system.
  4. Adapt cultural background and time zone.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Mumbai

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Keyskills:   International Voice Process International Calling Australian Process Us Voice Process UK Process

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₹ 50,000-3 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...