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International Voice Associate @ Sutherland

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 International Voice Associate

Job Description

Job Title: International Voice Associate Banking Domain (Work From Home)


Company: Sutherland


Job Location: Work From Home (Training will be from office for 68 weeks, post clearance permanent WFH)


Job Description:

Sutherland is hiring International Voice Associates for its Banking domain process. We are looking for talented professionals with prior experience in international voice processes who can deliver exceptional customer service in a fast-paced environment.


Key Responsibilities:

~Handle international voice process calls related to banking domain.

~Deliver excellent customer support and resolve queries efficiently.

~Ensure adherence to process and compliance requirements.

~Meet quality, productivity, and customer satisfaction targets.


Requirements:

~Minimum 6 months of International BPO Voice Process experience is mandatory.

~Strong communication skills in English (both verbal and written).

~Ability to work in a fast-paced and dynamic environment.

~Willingness to work in rotational shifts.


Compensation & Benefits:


~Net Take Home: 23,000 per month

~Incentives up to 2,750 + Overtime

~Joining Bonus: 10,000

~Permanent Work From Home after training clearance

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Mumbai

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Keyskills:   Communication Skills International Voice Process Fluent English Bpo Voice Banking Voice Us Voice Process

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₹ 1-3.75 Lacs P.A

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...