Customer Service Representative @ Tech Mahindra

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Customer Service Representative

Tech Mahindra
18 Positions
Mumbai
5 months ago
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Job Description

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Customer Service Representative

Contact Details:

Company: Tech Mahindra Ltd.
Location(s): Mumbai

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Keyskills: inbound process outbound process customer service representatives international bpo customer service international call center

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Tech Mahindra Ltd.

Customer Service Representative @ Tech Mahindra

Home > Technical Support / Helpdesk