Technical Customer Care Executive @ Personal Network

Job Description

Greetings from Personal Network!

Top MNC Hiring: Technical Customer Care Executive Hindi/English

Kick-start or advance your career with a reputed multinational organization! We are looking for Technical Customer Care Executives for a Domestic Technical Voice Process. This role is perfect for candidates with strong communication skills who enjoy resolving technical issues and want a stable, long-term career.

Job Details:

• Role: Technical Customer Care Executive (Voice)

• Process: Domestic Technical Support

• Employment Type: Full-time

• Work Mode: Work from Office

• Location: Shivaji Nagar, Bengaluru

Eligibility Criteria:

• Graduate freshers or candidates with up to 3 years of experience in BPO / Technical Support / Customer Support / Voice Process

• Note: BE / BTech candidates are currently not eligible

• Proficient in English & Hindi (mandatory)

• Strong communication and analytical skills

• Basic technical knowledge and troubleshooting ability

• Willingness to work rotational day shifts

• Freshers with good communication skills are encouraged to apply

Key Responsibilities:

• Handle inbound and outbound calls from domestic customers

• Identify, troubleshoot, and resolve basic technical issues

• Provide clear and accurate technical assistance for products/services

• Maintain a professional, polite, and customer-focused approach

• Ensure timely and effective resolution of customer queries

• Accurately document customer interactions and resolutions in the system

Perks & Benefits:

• Competitive salary package

• Performance-based incentives

• Paid training and career growth opportunities

• Supportive work environment

• Stable day-shift role with a reputed MNC

Contact for Immediate Hiring:

• Gopal : 76hidden_mobile0

• Raj: 98hidden_mobile6

Immediate joiners preferred. Please share this with relevant candidates.

Best Wishes,
Team Personal Network

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Keyskills:   troubleshooting service desk helpdesk laptop support technical support semi voice